Policies & Procedures
No-Show or Late Cancellation Policy
Our goal is to give the best service possible; late cancellations and no-shows hinder this process. Our policy is based on a rolling year.
Notice time: 4 Business Hour notice is required for it not to be a No-Show.
- First no-show: Life happens. We get it. No problem.
- Second no-show: No-show policy is sent to the patient, and it is recorded in the patient's chart
- Third no-show: $20 no-show fee due before scheduling.
- Fourth no-show: $20 no-show fee. A $50 deposit must be made before scheduling any further appointments.
- Fifth no-show: The $50 deposit is forfeited. Another $50 deposit is required to make another appointment.
- Sixth no-show: The patient is sent a letter terminating them from being a patient at Wilde Desert Family Medicine.